Canva incident

Some users may encounter an error or slowness when uploading files to Canva

Major Resolved View vendor source →

Canva experienced a major incident on October 7, 2025 affecting Media uploads and Document import, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 09:43 AM UTC
Resolved
Oct 07, 2025, 10:20 AM UTC
Duration
36m
Detected by Pingoru
Oct 07, 2025, 09:43 AM UTC

Affected components

Media uploadsDocument import

Update timeline

  1. investigating Oct 07, 2025, 09:43 AM UTC

    We've noticed an increase in failed and slow uploads in some regions, and are investigating

  2. resolved Oct 07, 2025, 10:20 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.