Canva incident

Users are experiencing issues generating video through Magic Media

Minor Resolved View vendor source →

Canva experienced a minor incident on October 29, 2025, lasting 13h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:10 PM UTC
Resolved
Oct 30, 2025, 05:22 AM UTC
Duration
13h 12m
Detected by Pingoru
Oct 29, 2025, 04:10 PM UTC

Update timeline

  1. identified Oct 29, 2025, 04:10 PM UTC

    Users may experience issues when trying to generate videos through Magic Media.

  2. monitoring Oct 30, 2025, 12:58 AM UTC

    - Fix has been implemented. Users should be able to generate videos with Magic Media now.

  3. resolved Oct 30, 2025, 05:22 AM UTC

    This incident has been resolved.