Canva incident

Canva apps appears to be in black/grey background

Major Resolved View vendor source →

Canva experienced a major incident on January 28, 2026, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 06:23 PM UTC
Resolved
Jan 28, 2026, 09:49 PM UTC
Duration
3h 25m
Detected by Pingoru
Jan 28, 2026, 06:23 PM UTC

Update timeline

  1. monitoring Jan 28, 2026, 06:23 PM UTC

    Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

  2. resolved Jan 28, 2026, 09:49 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.