Candid Health incident

Issue with Tags

Notice Resolved View vendor source →

Candid Health experienced a notice incident on May 28, 2025 affecting App, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 06:36 PM UTC
Resolved
May 28, 2025, 06:50 PM UTC
Duration
13m
Detected by Pingoru
May 28, 2025, 06:36 PM UTC

Affected components

App

Update timeline

  1. investigating May 28, 2025, 06:36 PM UTC

    We have identified an issue with Tags and are currently investigating. This issue is impacting the claims page tags filter and the individual claim view tags section.

  2. resolved May 28, 2025, 06:50 PM UTC

    Issue has been identified and resolved, tag filtering and tags on individual claims should not have issues loading.