Is CallTrackingMetrics down?

Last checked 1m ago
Current status
CallTrackingMetrics is up

No incidents right now.

CallTrackingMetrics is operational right now. Last checked 1m ago; the most recent incident resolved 16d ago.

Real-time CallTrackingMetrics status, recent outages, and incident history: pulled directly from CallTrackingMetrics's official status page at status.calltrackingmetrics.com every 5 minutes. Pingoru tracks 1 CallTrackingMetrics service and has captured 6 incidents in the last 90 days (92.22% uptime). Get email, Slack, Discord, or webhook alerts the moment CallTrackingMetrics reports a new incident, free for 3 monitors, no credit card.

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CallTrackingMetrics uptime 92.22% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8m
    Started Oct 14, 2026, 07:25 AM UTC · Resolved Oct 14, 2026, 07:34 AM UTC
    CTM service
    Timeline · 1 update
    • resolved · Oct 14, 2026, 07:34 AM UTC

      Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Core Application (EU), Inbound Calling (EU), Outbound Calling & Dialer (EU), +11 more

    Latest: Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Core Application (EU), Inbound Calling (EU), Outbound Calling & Dialer (EU), +…

  2. Resolved 1h 21m
    Started Oct 06, 2026, 07:12 PM UTC · Resolved Oct 06, 2026, 08:33 PM UTC
    CTM service
    Timeline · 1 update
    • resolved · Oct 06, 2026, 08:33 PM UTC

      CTM API and mobile app access has been fully restored. Impacted: Core Application (US), Core Application (EU)

    Latest: CTM API and mobile app access has been fully restored. Impacted: Core Application (US), Core Application (EU)

  3. Resolved 6d 22h
    Started Sep 27, 2026, 12:16 AM UTC · Resolved Oct 03, 2026, 10:58 PM UTC
    CTM service
    Timeline · 1 update
    • resolved · Oct 03, 2026, 10:58 PM UTC

      Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing how we run this maintenance so it does not happen again. Impacted: Core Application (US), Inbound Calling (US), Outbound Calling & Dialer (US), +12 more

    Latest: Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing how we run this mainten…

  4. Resolved 1h 16m
    Started Sep 03, 2026, 10:15 PM UTC · Resolved Sep 03, 2026, 11:32 PM UTC
    CTM service
    Timeline · 1 update
    • resolved · Sep 03, 2026, 11:32 PM UTC

      Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Messaging (US)

    Latest: Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Messaging (US)

  5. Resolved 1h 23m
    Started Sep 01, 2026, 04:48 PM UTC · Resolved Sep 01, 2026, 06:11 PM UTC
    CTM service
    Timeline · 1 update
    • resolved · Sep 01, 2026, 06:11 PM UTC

      The upstream provider has resolved the incident following a certificate configuration rollback. Functionality has returned to normal. Impacted: Softphone & Agents (US)

    Latest: The upstream provider has resolved the incident following a certificate configuration rollback. Functionality has returned to normal. Impacted: Softphone & Agents (US)

See the full CallTrackingMetrics outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CallTrackingMetrics outage history →

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Incident record

Since April 2026 · Rootly · 1 component checked every 5 minutes
15incidents recorded
13last 12 months
6last 90 days
16 hourstypical duration, 12 months

The longest incident in the last year, CTM app unavailable on September 27, 2026, ran for 7 days. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • CTM service11
  • Application Availability2

Latest incidents

  • CTM App unavailable in EU October 14, 2026 · 8 minutes · degraded service

    Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Core Application (EU), Inbound Calling (EU), Outbound…

  • Possible authorization issues for mobile and API users October 6, 2026 · 81 minutes · degraded service

    CTM API and mobile app access has been fully restored. Impacted: Core Application (US), Core Application (EU)

  • CTM app unavailable September 27, 2026 · 7 days · degraded service

    Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing…

Outage history

Past 90 days · 6 incidents View full outage history →