CallTrackingMetrics experienced a minor incident on August 27, 2026 affecting CTM service, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
CTM service
Update timeline
- resolved Aug 27, 2026, 09:20 PM UTC
We mitigated an issue triggered by a recent Google Chrome update that affected users as the update was rolled out. Impacted: Core Application (US), Softphone & Agents (US)