CallTrackingMetrics incident

Issues with an upstream service provider impacting messaging in the US

Minor Resolved View vendor source →

CallTrackingMetrics experienced a minor incident on September 3, 2026 affecting CTM service, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:15 PM UTC
Resolved
Sep 03, 2026, 11:32 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 03, 2026, 10:15 PM UTC

Affected components

CTM service

Update timeline

  1. resolved Sep 03, 2026, 11:32 PM UTC

    Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Messaging (US)