Snowflake reporting issue

Update timeline

1. investigating Jun 17, 2026, 04:23 PM UTC

   Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team is actively investigating the issue and working to restore the missing data as quickly as possible. We will provide an update once the data refresh has been completed successfully

2. identified Jun 17, 2026, 04:24 PM UTC

   Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team has identified a potential solution and is making the necessary changes. Once those changes have been tested, the team will rerun the refresh process. Unfortunately, this process can take up to 4 hours to complete, so the data will likely not be fully refreshed until later tonight. We will provide another update once the refresh has completed successfully.

3. identified Jun 17, 2026, 06:27 PM UTC

   Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team has identified a potential fix and is targeting resolution tonight. We expect the missing data to be updated when the nightly data refresh runs during its regularly scheduled time tonight. We will provide another update once the refresh has completed successfully.

4. resolved Jun 18, 2026, 02:11 PM UTC

   The Snowflake reporting issue has been resolved. Thanks again for your patience.