CallPotential incident

Merchandise at Move-In (Sitelink Integration)

CallPotential is currently experiencing a minor incident affecting Storable CRM V2, which began 2d ago. The vendor's full update timeline is below.

Started
Sep 29, 2026, 11:22 PM UTC
Resolved
Ongoing
Duration
● 2d 9h
Detected by Pingoru
Sep 29, 2026, 11:22 PM UTC

Affected components

Storable CRM V2

Update timeline

  1. investigating Sep 29, 2026, 11:22 PM UTC

    We are investigating an issue affecting merchandise sold during move-ins for accounts integrated with SiteLink. We understand this disruption impacts your daily business operations and move-in workflows. As a precautionary measure, our team has temporarily disabled Move-in Merchandise for all CRM SiteLink-integrated accounts while we actively investigate. Our engineering team is working urgently to identify the root cause, and we will provide another update as more information is avaiable.

  2. identified Sep 30, 2026, 08:55 PM UTC

    We have identified the root cause of the SiteLink move-in merchandise issue, and a resolution plan is actively underway. Move-in merchandise will remain temporarily disabled until the fix is deployed and fully validated. We will provide updates as we learn more.

  3. identified Oct 01, 2026, 07:09 PM UTC

    We are continuing to work on a fix for this issue.