Cadmium incident

Degraded Performance across Elevate

Ongoing since 01:48 PM UTC, affecting Elevate and Conference365.

monitoring Oct 26, 2026, 02:15 PM UTC

A fix has been put in place, and service has been restored. Our team is continuing to monitor the system.

Started
Oct 26, 2026, 01:48 PM UTC
Resolved
Ongoing
Duration
● 2h 19m
Detected by Pingoru
Oct 26, 2026, 01:48 PM UTC

Affected components

ElevateConference365

Update timeline

  1. investigating Oct 26, 2026, 01:48 PM UTC

    Our team is aware there is a service disruption and is working swiftly to identify the cause. Thank you for your patience.

  2. identified Oct 26, 2026, 02:08 PM UTC

    The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.

  3. monitoring Oct 26, 2026, 02:15 PM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system.

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