Cadmium incident

Eventscribe Upload Tasks

Resolved after 23 hours 33 minutes, affecting Education Harvester and Mobile App and 1 more, on October 11, 2024.

monitoring Oct 11, 2024, 09:49 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 11, 2024, 06:57 PM UTC
Resolved
Oct 12, 2024, 06:30 PM UTC
Duration
23h 33m
Detected by Pingoru
Oct 11, 2024, 06:57 PM UTC

Affected components

Education HarvesterMobile AppExpo Harvester

Update timeline

  1. investigating Oct 11, 2024, 06:57 PM UTC

    Our team is aware there is a service disruption with the Upload Task and working swiftly to identify the root cause.

  2. identified Oct 11, 2024, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 11, 2024, 07:29 PM UTC

    Our team is still working on putting a fix in place. Some Upload Tasks services may be available. We will provide an update as soon as we have more information.

  4. monitoring Oct 11, 2024, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 12, 2024, 06:30 PM UTC

    The issue has been resolved.

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