Resolved after 1 hour 11 minutes, affecting Registration, on July 6, 2025.
A technical issue affected the Eventscribe Registration API service and dashboard due to a mismatch in the application’s classpath after an upgrade. The issue was promptly identified and resolved through a task definition update and service redeployment. Full functionality was restored by 6:30 AM Eastern, and regression testing confirmed that all systems were stable.
Affected components
Update timeline
- investigating Jul 06, 2025, 10:03 AM UTC
Our team is aware there is a service disruption and is working swiftly to identify the root cause.
- identified Jul 06, 2025, 10:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 06, 2025, 11:14 AM UTC
The issue has been resolved.
- postmortem Jul 08, 2025, 05:06 PM UTC
A technical issue affected the Eventscribe Registration API service and dashboard due to a mismatch in the application’s classpath after an upgrade. The issue was promptly identified and resolved through a task definition update and service redeployment. Full functionality was restored by 6:30 AM Eastern, and regression testing confirmed that all systems were stable.
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