Cadmium incident

Posters not loading in the Mobile App

Resolved after 16 hours 44 minutes, affecting Mobile App, on July 17, 2025.

monitoring Jul 18, 2025, 01:59 PM UTC

The issue has been resolved. We will share root cause analysis as soon as possible.

Started
Jul 17, 2025, 09:15 PM UTC
Resolved
Jul 18, 2025, 02:00 PM UTC
Duration
16h 44m
Detected by Pingoru
Jul 17, 2025, 09:15 PM UTC

Affected components

Mobile App

Update timeline

  1. monitoring Jul 17, 2025, 09:15 PM UTC

    Posters not loading in the mobile app were affected between 1:03 PM - 3:11 PM ET. A fix has been put in place, and service has been restored. Our team is continuing to monitor the system.

  2. monitoring Jul 18, 2025, 01:59 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.

  3. resolved Jul 18, 2025, 02:00 PM UTC

    This incident has been resolved.

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