Resolved after 7 hours 41 minutes, on May 1, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 01, 2026, 04:18 PM UTC
We are currently investigating performance within our JNB1 pop. During this time all traffic will be re-directed to the next nearest pop.
- monitoring May 01, 2026, 10:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2026, 12:00 AM UTC
This incident has been resolved.
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