CacheFly incident

Network Issue Identified at Santiago, Chile (SCL1)

Critical Resolved View vendor source →

CacheFly experienced a critical incident on August 15, 2026 affecting SCL1, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 10:36 PM UTC
Resolved
Aug 16, 2026, 02:02 AM UTC
Duration
3h 26m
Detected by Pingoru
Aug 15, 2026, 10:36 PM UTC

Affected components

SCL1

Update timeline

  1. identified Aug 15, 2026, 10:36 PM UTC

    We have identified a network issue impacting our Santiago, Chile (SCL1) PoP. Our team is working to mitigate the problem, and traffic is being rerouted to ensure minimal disruption to customers.

  2. monitoring Aug 16, 2026, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 16, 2026, 02:02 AM UTC

    This incident has been resolved.