CacheFly Outage History
CacheFly is up right nowPingoru has recorded 51 incidents for CacheFly: 47 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 2 of 720 (0%) |
| May 2026 | 5 | 3 of 744 (0%) |
| June 2026 | 4 | 0 of 720 (0%) |
| July 2026 | 4 | 0 of 744 (0%) |
| August 2026 | 5 | 33 of 744 (4%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 21 (0%) |
Incidents, newest first
Notice October 29, 2026 Internal Services investigation 14h 25m
Started Oct 29, 2026, 10:35 PM UTC· resolved Oct 30, 2026, 01:00 PM UTC
- investigating Oct 29, 2026, 10:35 PM UTC
At this time we are investigating several internal service alarms. We will post updates with any impacted services as we discover more.
- identified Oct 29, 2026, 10:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 30, 2026, 12:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2026, 01:00 PM UTC
This incident has been resolved.
Notice September 5, 2026 BNE1 POP Outage 1d 5h
Started Sep 05, 2026, 05:02 AM UTC· resolved Sep 06, 2026, 10:34 AM UTC
- investigating Sep 05, 2026, 05:02 AM UTC
We are currently investigating an issue in our BNE1 pop. All traffic will be re-directed to the next nearest pop during this time.
- identified Sep 06, 2026, 09:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 06, 2026, 09:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 06, 2026, 10:34 AM UTC
This incident has been resolved.
Minor August 31, 2026 Customer portal issue 4h 26m Customer Portal
Started Aug 31, 2026, 08:57 PM UTC· resolved Sep 01, 2026, 01:23 AM UTC
- investigating Aug 31, 2026, 08:57 PM UTC
We are currently investigating intermittent issues affecting login access to the CacheFly Portal. Some users may experience difficulty signing in or may need to retry their login attempt. Our APIs and CDN delivery services are operating normally and are not impacted by this issue. We are actively investigating and will provide additional updates as more information becomes available.
- identified Aug 31, 2026, 08:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 31, 2026, 11:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2026, 01:23 AM UTC
This incident has been resolved.
Critical August 15, 2026 Network Issue Identified at Santiago, Chile (SCL1) 3h 26m SCL1
Started Aug 15, 2026, 10:36 PM UTC· resolved Aug 16, 2026, 02:02 AM UTC
- identified Aug 15, 2026, 10:36 PM UTC
We have identified a network issue impacting our Santiago, Chile (SCL1) PoP. Our team is working to mitigate the problem, and traffic is being rerouted to ensure minimal disruption to customers.
- monitoring Aug 16, 2026, 01:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2026, 02:02 AM UTC
This incident has been resolved.
Notice August 13, 2026 UIO1 Pop Outage 3h 7m
Started Aug 13, 2026, 04:58 PM UTC· resolved Aug 13, 2026, 08:06 PM UTC
- investigating Aug 13, 2026, 04:58 PM UTC
We are currently investigating an issue in our UIO1 pop. All traffic will be re-directed to the next nearest pop during this time.
- monitoring Aug 13, 2026, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 08:06 PM UTC
This incident has been resolved.
Critical August 13, 2026 PHX POP Outage 16h 54m PHX1
Started Aug 13, 2026, 12:07 PM UTC· resolved Aug 14, 2026, 05:02 AM UTC
- investigating Aug 13, 2026, 12:07 PM UTC
We are currently investigating an outage within our PHX pop. During this time all traffic is being re-directed to the next nearest pop.
- identified Aug 13, 2026, 02:12 PM UTC
The issue has been identified as an issue with our upstream provider. Vendors and support are on site. During this time all traffic continues to be re-routed to the next nearest pop.
- monitoring Aug 14, 2026, 02:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 05:02 AM UTC
This incident has been resolved.
Major August 4, 2026 API and Portal issues 9h 11m API, Customer Portal, Reporting / Log Delivery
Started Aug 04, 2026, 08:49 AM UTC· resolved Aug 04, 2026, 06:00 PM UTC
- investigating Aug 04, 2026, 08:49 AM UTC
We are currently investigating an issue with the API and the Portal, as well as potentially related services.
- identified Aug 04, 2026, 10:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 01:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 06:00 PM UTC
This incident has been resolved.
Notice July 27, 2026 BSB1 Pop Outage 4h 20m
Started Jul 27, 2026, 02:56 PM UTC· resolved Jul 27, 2026, 07:17 PM UTC
- investigating Jul 27, 2026, 02:56 PM UTC
We are currently investigating an outage within our BSB1 pop. During this time all traffic is being re-directed to the next nearest pop.
- monitoring Jul 27, 2026, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 07:17 PM UTC
This incident has been resolved.
Notice July 17, 2026 Investigating Ingest Server Performance 1h 33m
Started Jul 17, 2026, 08:17 PM UTC· resolved Jul 17, 2026, 09:50 PM UTC
- investigating Jul 17, 2026, 08:17 PM UTC
We are currently investigating an performance issue with our ingress servers. This was first detected at 7:16pm UTC
- identified Jul 17, 2026, 08:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2026, 08:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 09:50 PM UTC
This incident has been resolved.
Notice July 17, 2026 Log Shipping Infrastructure Under High Load 9h 33m
Started Jul 17, 2026, 04:57 AM UTC· resolved Jul 17, 2026, 02:30 PM UTC
- investigating Jul 17, 2026, 04:57 AM UTC
Our log shipping infrastructure is currently experiencing elevated load. To maintain overall system stability, infrastructure configuration changes are being temporarily restricted or may be delayed while we work to reduce the load. We are actively monitoring the situation and will provide updates as conditions improve.
- identified Jul 17, 2026, 09:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2026, 11:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 02:30 PM UTC
This incident has been resolved.
Minor July 9, 2026 Delayed log delivery 21m Reporting / Log Delivery
Started Jul 09, 2026, 07:48 PM UTC· resolved Jul 09, 2026, 08:09 PM UTC
- investigating Jul 09, 2026, 07:48 PM UTC
We are currently investigating an issue causing delays in log delivery for some customers. The affected services continue to process traffic normally; however, log availability may be delayed while we work to resolve the issue. Our engineering team is actively investigating, and we will provide updates as more information becomes available.
- identified Jul 09, 2026, 07:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2026, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 08:09 PM UTC
This incident has been resolved.
Notice June 30, 2026 Delayed Log Delivery 11h 38m
Started Jun 30, 2026, 02:11 AM UTC· resolved Jun 30, 2026, 01:49 PM UTC
- investigating Jun 30, 2026, 02:11 AM UTC
We are currently investigating an issue causing delays in log delivery for some customers. The affected services continue to process traffic normally; however, log availability may be delayed while we work to resolve the issue. Our engineering team is actively investigating, and we will provide updates as more information becomes available.
- identified Jun 30, 2026, 02:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 30, 2026, 03:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2026, 01:49 PM UTC
This incident has been resolved.
Notice June 23, 2026 RIX1 POP Outage 10h 32m
Started Jun 23, 2026, 10:10 PM UTC· resolved Jun 24, 2026, 08:43 AM UTC
- investigating Jun 23, 2026, 10:10 PM UTC
We are currently investigating this issue.
- identified Jun 24, 2026, 02:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 24, 2026, 06:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2026, 08:43 AM UTC
This incident has been resolved.
Notice June 17, 2026 Service Degradation in IAD POP 1h 45m
Started Jun 17, 2026, 04:38 AM UTC· resolved Jun 17, 2026, 06:23 AM UTC
- investigating Jun 17, 2026, 04:38 AM UTC
We are currently investigating reports of service degradation affecting customers served from our IAD POP.
- identified Jun 17, 2026, 05:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 17, 2026, 05:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2026, 06:23 AM UTC
This incident has been resolved.
Notice June 16, 2026 MIA1 Outage 21m
Started Jun 16, 2026, 01:16 AM UTC· resolved Jun 16, 2026, 01:37 AM UTC
- resolved Jun 16, 2026, 12:00 PM UTC
Between 1:16 UTC and 1:37 UTC our MIA1 pop experienced a partial network outage. Services in the pop remained online via redundant services however there was impact for a sub portion of traffic in the pop at this time. As of 1:37 UTC all networking was restored and services are fully functioning again.
Notice May 19, 2026 Investigatinig Log Processing 1h 20m Reporting / Log Delivery
Started May 19, 2026, 08:13 PM UTC· resolved May 19, 2026, 09:33 PM UTC
- monitoring May 19, 2026, 08:13 PM UTC
The previous incident referenced here: https://www.cacheflystatus.com/incidents/m4d5t9714050 was mistakenly closed, Our fix has been implemented but log processing is still catching up on queued logs at this time.
- resolved May 19, 2026, 09:33 PM UTC
This incident has been resolved.
Minor May 19, 2026 Investigating Log Processing 3h 7m Reporting / Log Delivery
Started May 19, 2026, 04:56 PM UTC· resolved May 19, 2026, 08:04 PM UTC
- investigating May 19, 2026, 04:56 PM UTC
At this time we are investigating a service degradation in our Log Processing Pipeline. Our engineers are investigating.
- identified May 19, 2026, 05:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 19, 2026, 06:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 08:04 PM UTC
This incident has been resolved.
Notice May 17, 2026 UIO1 Outage 3h 37m
Started May 17, 2026, 05:17 AM UTC· resolved May 17, 2026, 08:55 AM UTC
- investigating May 17, 2026, 05:17 AM UTC
We are currently investigating this issue.
- identified May 17, 2026, 05:25 AM UTC
The issue has been identified and a fix is being implemented.
- investigating May 17, 2026, 05:28 AM UTC
We are currently investigating this issue.
- identified May 17, 2026, 06:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 17, 2026, 06:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2026, 08:55 AM UTC
This incident has been resolved.
Notice May 4, 2026 Investigating Delivery Performance 3h 25m
Started May 04, 2026, 02:44 PM UTC· resolved May 04, 2026, 06:09 PM UTC
- investigating May 04, 2026, 02:44 PM UTC
We are currently investigating an issue in our delivery tier that may effect delivery performance.
- identified May 04, 2026, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2026, 03:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 06:09 PM UTC
This incident has been resolved.
Notice May 1, 2026 JNB1 Outage 7h 41m
Started May 01, 2026, 04:18 PM UTC· resolved May 02, 2026, 12:00 AM UTC
- investigating May 01, 2026, 04:18 PM UTC
We are currently investigating performance within our JNB1 pop. During this time all traffic will be re-directed to the next nearest pop.
- monitoring May 01, 2026, 10:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2026, 12:00 AM UTC
This incident has been resolved.
Critical April 27, 2026 Investigating Network Issue at La Paz, Bolivia (LPB1) 1h 50m LPB1
Started Apr 27, 2026, 01:57 AM UTC· resolved Apr 27, 2026, 03:48 AM UTC
- investigating Apr 27, 2026, 01:57 AM UTC
We are currently investigating a potential network issue affecting our La Paz, Bolivia (LPB1) PoP. Traffic may be rerouted to the nearest PoP, and customers may experience increased latency or brief disruptions.
- identified Apr 27, 2026, 02:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 27, 2026, 03:48 AM UTC
This incident has been resolved.
Notice April 18, 2026 Reporting / Log Delivery is experiencing degraded performance 1h 52m
Started Apr 18, 2026, 06:54 AM UTC· resolved Apr 18, 2026, 08:47 AM UTC
- investigating Apr 18, 2026, 06:54 AM UTC
An issue has been identified impacting updates to log target configuration. Our team is actively working to resolve it. Log delivery continues to operate normally.
- identified Apr 18, 2026, 07:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 18, 2026, 07:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2026, 08:47 AM UTC
This incident has been resolved.
Notice April 4, 2026 LED1 POP outage 1d 10h
Started Apr 04, 2026, 01:25 AM UTC· resolved Apr 05, 2026, 11:29 AM UTC
- investigating Apr 04, 2026, 01:25 AM UTC
We are currently investigating this issue.
- identified Apr 04, 2026, 02:51 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 05, 2026, 10:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2026, 11:29 AM UTC
This incident has been resolved.
Notice March 31, 2026 Delayed Logging Data Processing 13h 26m
Started Mar 31, 2026, 10:07 PM UTC· resolved Apr 01, 2026, 11:34 AM UTC
- investigating Mar 31, 2026, 10:07 PM UTC
We are currently investigating an issue that is causing a backlog in logging data processing across parts of our network. As a result, some logs may be delayed.
- identified Mar 31, 2026, 11:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 01, 2026, 01:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 11:34 AM UTC
This incident has been resolved.
Critical March 23, 2026 Network Instability - POA 7m POA1
Started Mar 23, 2026, 06:48 PM UTC· resolved Mar 23, 2026, 06:55 PM UTC
- investigating Mar 23, 2026, 06:48 PM UTC
We're currently investigating network issues in POA (Porto Alegre) , and have temporarily routed CDN traffic to alternate locations
- identified Mar 23, 2026, 06:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 23, 2026, 06:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 23, 2026, 06:55 PM UTC
This incident has been resolved.