CacheFly experienced a minor incident on August 31, 2026 affecting Customer Portal, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Aug 31, 2026, 08:57 PM UTC
We are currently investigating intermittent issues affecting login access to the CacheFly Portal. Some users may experience difficulty signing in or may need to retry their login attempt. Our APIs and CDN delivery services are operating normally and are not impacted by this issue. We are actively investigating and will provide additional updates as more information becomes available.
- identified Aug 31, 2026, 08:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 31, 2026, 11:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2026, 01:23 AM UTC
This incident has been resolved.