C1 incident
We have resolved an incident where C1 customers experienced issues with approval tasks that required step-up-authentication. Please reach out to support if you have any concerns.
Resolved after 37 minutes, affecting Web, on October 28, 2026.
We have resolved an incident where C1 customers experienced issues with approval tasks that required step-up-authentication. Please reach out to support if you have any concerns.
Affected components
Update timeline
- investigating Oct 28, 2026, 02:27 PM UTC
We are investigating an incident where customers may experience issues with step-up authentication. Normal ticket processing is not affected. We will provide further updates within 30 minutes.
- identified Oct 28, 2026, 02:58 PM UTC
We have identified an issue where customers are experiencing issues with approval tasks that require step-up-authentication. We are deploying a fix, and will provide an additional update within 30 minutes.
- resolved Oct 28, 2026, 03:05 PM UTC
We have resolved an incident where C1 customers experienced issues with approval tasks that required step-up-authentication. Please reach out to support if you have any concerns.
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