C1 incident

We are no longer seeing any impact on the C1 platform, and all services are operating normally.

Minor Resolved

C1 experienced a minor incident on September 3, 2026 affecting API and Connectors and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:12 PM UTC
Resolved
Sep 04, 2026, 12:12 AM UTC
Duration
2h
Detected by Pingoru
Sep 03, 2026, 10:12 PM UTC

Affected components

APIConnectorsWebWorkflows

Update timeline

  1. investigating Sep 03, 2026, 10:12 PM UTC

    Due to the ongoing AWS outage, we are experiencing broader service impacts across the C1 platform. Potential impacts may include delayed syncs and other intermittent service disruptions. We are monitoring the situation closely and will provide updates as more information becomes available.

  2. investigating Sep 03, 2026, 10:27 PM UTC

    We are continuing to monitor the impact of the AWS outage and will provide updates as we learn more. Please reach out to Support if you have any questions.

  3. monitoring Sep 03, 2026, 11:24 PM UTC

    We are no longer seeing an active impact to the C1 platform. We are continuing to monitor the situation closely until AWS confirms the outage is fully resolved. We will provide an additional update as more information becomes available. Please reach out to Support if you have any questions.

  4. resolved Sep 04, 2026, 12:12 AM UTC

    We are no longer seeing any impact on the C1 platform, and all services are operating normally.