C1 incident

We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.

Minor Resolved

C1 experienced a minor incident on September 15, 2026 affecting Web, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:34 PM UTC
Resolved
Sep 15, 2026, 04:07 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 15, 2026, 02:34 PM UTC

Affected components

Web

Update timeline

  1. investigating Sep 15, 2026, 02:34 PM UTC

    We are investigating reports that the "Submit" button on the access request form is greyed out for some users and apps.

  2. identified Sep 15, 2026, 03:18 PM UTC

    We have identified the issue causing the "Submit" button on access request forms to be disabled for some users and apps and are working on a fix.

  3. resolved Sep 15, 2026, 04:07 PM UTC

    We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.