Resolved after 7 minutes, affecting Management Portal and Resident Portal, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:34 PM UTC
The site cannot be accessed at this time. We are working to restore service as quickly as possible. If you have installed ConciergeLink or GEO and have previously logged into these apps, you may continue to work. Your data will sync to the website as soon as full functionality is restored. Le site est inaccessible pour le moment. Nous travaillons à rétablir le service aussi vite que possible. Si vous avez installé ConciergeLink ou GEO et vous êtes déjà connecté à ces applications, vous pouvez continuer à travailler. Vos données seront synchronisées avec le site web dès que la pleine fonctionnalité sera rétablie. El sitio no se puede acceder en este momento. Estamos trabajando para restablecer el servicio lo antes posible. Si ha instalado ConciergeLink o GEO y ha iniciado sesión previamente en estas aplicaciones, puede continuar trabajando. Sus datos se sincronizarán con el sitio web tan pronto como se restablezca la funcionalidad completa.
- monitoring Oct 20, 2025, 03:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 03:42 PM UTC
This incident has been resolved.
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