Bud incident
Delays with learning plan updates
Resolved after 3 hours 4 minutes, affecting Web Application, on November 24, 2025.
A fix as now been deployed to eliminate a re-occurrence of this issue and during extended monitoring we have seen no further issues.
Affected components
Update timeline
- investigating Nov 24, 2025, 06:10 PM UTC
We are investigating delays in updating learning plans.
- investigating Nov 24, 2025, 07:59 PM UTC
We are still investigating this issue and apologise for the disruption.
- identified Nov 24, 2025, 08:46 PM UTC
We have identified the cause and cleared the backlog of events, bringing learning plans up to date. We are continuing to investigate a resolution.
- monitoring Nov 24, 2025, 09:11 PM UTC
The issue appears to be resolved, we will continue a heightened period of monitoring.
- resolved Nov 25, 2025, 03:56 PM UTC
A fix as now been deployed to eliminate a re-occurrence of this issue and during extended monitoring we have seen no further issues.
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