Bud incident

Caseload service

Minor Resolved

Bud experienced a minor incident on August 20, 2026, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 07:40 AM UTC
Resolved
Aug 20, 2026, 09:15 AM UTC
Duration
1h 34m
Detected by Pingoru
Aug 20, 2026, 07:40 AM UTC

Update timeline

  1. investigating Aug 20, 2026, 07:40 AM UTC

    We are investigsting an issue with the caseload service, at this time trainers caseloads cannot be assigned or loaded.

  2. investigating Aug 20, 2026, 09:25 AM UTC

    We are continuing to investigate and further updates will be provided no later than 10.15am (20/8/26)