Buckaroo Outage History

This issue has been resolved. All transactions are now visible in the transaction overview.

We would like to inform you that today, 24 June 2026, between approximately 09:30 and 10:15 CEST, our online credit card payment services experienced an outage. During this period, credit card transactions were unable to be processed. The issue has been resolved and all services are fully operational again.

We experienced an outage affecting our online credit card services and elevated POS transactions between 14:37 PM and 14:55 PM CEST. During a planned deployment, an issue occurred that impacted our credit card acquiring platform. As a result, transaction processing was temporarily unavailable and transactions failed. Our team identified the issue and restored the service. We are continuing to investigate the root cause and are implementing measures to prevent similar incidents in the future. We apologize for the disruption and any inconvenience caused.

We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames: 15:25 -> 15:40 16:55 -> 17:10 During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.

This incident has been resolved.

This incident has been resolved.

The issue with iDIN has been resolved and the service is operating normally.

On March 10, Buckaroo POS terminals experienced a disruption between 06:20 and 08:15 CET. During this period, transactions on POS terminals were not possible. The issue has been resolved and all terminals are functioning normally again. The root cause is currently under investigation.

The issue has been resolved

The issue has been resolved.

All files have been processed. The BNP bank had an incident on one of their platforms which caused the delay.

This incident has been resolved.

Between 10:15 and 10:39 CET we experienced an external disruption affecting Bancontact Mobile payments. Transactions initiated during this timeframe may have failed or been declined. The issue has been resolved and transaction processing has been fully restored.

The issue has been resolved by ABN Amro

We have received confirmation that this issue has been resolved. All of yesterday's affected payouts will be received today.

TheThe root cause of the issue has been resolved. The emails for the 23rd, 24th, 25th and 26th, which were not sent previously, have now been resent.

This incident has been resolved.

This incident has been resolved.

We have observed a recovery of the success rate of iDEAL transactions, and iDEAL has reported that the incident has been resolved. Transactions between 09:45 and 10:15 were potentially affected by this outage.

Bancontact outage (Ecom and POS) The disturbance has been resolved. The following services have been restored. The cause of this disturbance is still under investigation. Incident Start: Sunday, 23.11.2025 22:58 CET Incident End: Monday, 23.11.2025 23:55 CET Affected Services: - Bancontact Switch - TRX processing Affected System: - Bancontact Switch

Today, we experienced a major outage on the Lightspeed app, which temporarily made it impossible to process transactions between 14:10 and 14:15 (11/11/2025). Impact: No transactions were able to be started, and some pushes around this time could not be processed.

This incident was resolved. Availability is back to normal.

The issue has been fully resolved. Contact with iDEAL has confirmed that the issue was caused externally, affecting multiple banks/acquirers. We've been informed that the cause of the issue was reverted and measures have been taken to prevent recurrence.

This incident has been resolved.