Buckaroo incident

Point-of-Sale payouts delayed

Major Resolved View vendor source →

Buckaroo experienced a major incident on January 17, 2026 affecting Payouts, lasting 7h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 11:42 AM UTC
Resolved
Jan 17, 2026, 06:52 PM UTC
Duration
7h 9m
Detected by Pingoru
Jan 17, 2026, 11:42 AM UTC

Affected components

Payouts

Update timeline

  1. investigating Jan 17, 2026, 11:42 AM UTC

    Due to an external outage, payouts for Point-of-Sale transactions have been delayed. This issue is expected to be resolved after Saturday, January 17 6:00 p.m., after which payouts will resume.

  2. monitoring Jan 17, 2026, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2026, 06:52 PM UTC

    This incident has been resolved.