Buckaroo incident

Service disruption: Checkout

Major Resolved View vendor source →

Buckaroo experienced a major incident on December 31, 2025 affecting JSON and SOAP, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 01:17 PM UTC
Resolved
Dec 31, 2025, 01:46 PM UTC
Duration
29m
Detected by Pingoru
Dec 31, 2025, 01:17 PM UTC

Affected components

JSONSOAP

Update timeline

  1. investigating Dec 31, 2025, 01:17 PM UTC

    Our service monitoring has detected a lower success rate than usual. We're investigating the issue.

  2. monitoring Dec 31, 2025, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 31, 2025, 01:46 PM UTC

    This incident has been resolved.