Buckaroo experienced a notice incident on May 20, 2026 affecting Bancontact, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Bancontact
Update timeline
- resolved May 20, 2026, 03:23 PM UTC
We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames: 15:25 -> 15:40 16:55 -> 17:10 During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.