Buckaroo experienced a critical incident on December 5, 2025 affecting iDEAL, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
iDEAL
Update timeline
- investigating Dec 05, 2025, 09:12 AM UTC
We have identified an external full disruption affecting iDEAL payments. As a result, customers may experience difficulties when attempting to complete payments via iDEAL.
- investigating Dec 05, 2025, 09:13 AM UTC
We are continuing to investigate this issue.
- resolved Dec 05, 2025, 09:28 AM UTC
We have observed a recovery of the success rate of iDEAL transactions, and iDEAL has reported that the incident has been resolved. Transactions between 09:45 and 10:15 were potentially affected by this outage.