Buckaroo had 45 outages in the last 2 years totaling 84h 53m of downtime — averaging 1.8 incidents per month.
There were 45 Buckaroo outages since December 18, 2024 totaling 84h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We would like to inform you that today, 24 June 2026, between approximately 09:30 and 10:15 CEST, our online credit card payment services experienced an outage. During this period, credit card transactions were unable to be processed. The issue has been resolved and all services are fully operational again.
We experienced an outage affecting our online credit card services and elevated POS transactions between 14:37 PM and 14:55 PM CEST. During a planned deployment, an issue occurred that impacted our credit card acquiring platform. As a result, transaction processing was temporarily unavailable and transactions failed. Our team identified the issue and restored the service. We are continuing to investigate the root cause and are implementing measures to prevent similar incidents in the future. We apologize for the disruption and any inconvenience caused.
We're experiencing higher queuing times than normal.
We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames: 15:25 -> 15:40 16:55 -> 17:10 During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.
We're experiencing a lower success rate for this service than usual.
This incident has been resolved.
We are currently experiencing a major outage with iDEAL due to external factors. We will keep you updated on any developments.
This incident has been resolved.
Since March 16th, iDIN has not been available. We are currently investigating the cause of this issue and working on a solution to restore availability as soon as possible.
The issue with iDIN has been resolved and the service is operating normally.
On March 10, Buckaroo POS terminals experienced a disruption between 06:20 and 08:15 CET. During this period, transactions on POS terminals were not possible. The issue has been resolved and all terminals are functioning normally again. The root cause is currently under investigation.
Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.
The issue has been resolved
Users are currently unable to log into the Buckaroo Plaza. We are working on resolving this issue.
The issue has been resolved.
We are currently experiencing an issue with POS payouts. Not all of today’s scheduled payouts have been fully processed. BNP received our settlement files but processing of the payouts is pending on their end. Technical teams of BNP are investigating.
The files are being re-processed by BNP
All files have been processed. The BNP bank had an incident on one of their platforms which caused the delay.
Our service monitoring has detected an outage since 13 February 14:38. This outage impacts all payment methods with PPRO as acquirer. Impacted payment methods are: - EPS - MBWay - Bizum - Swish - Twint - AliPay - P24 The issue has been resolved since 16 February 14:11
This incident has been resolved.
Between 10:15 and 10:39 CET we experienced an external disruption affecting Bancontact Mobile payments. Transactions initiated during this timeframe may have failed or been declined. The issue has been resolved and transaction processing has been fully restored.
There is an issue with the iDEAL availability of ABN Amro. Users could experience issues when paying with iDEAL. We will provide updates as they become available.
The issue has been resolved by ABN Amro
Due to an external disruption at our processing bank, Buckaroo Plaza merchants may be experiencing a delay in today's payout. In such cases, we are expecting the payout to be received tomorrow. We are maintaining communication with our bank and will post updates as they become available.
We have received confirmation that this issue has been resolved. All of yesterday's affected payouts will be received today.
We are currently investigating an issue that is impacting the delivery of emails containing download links for daily Point-of-Sale statements. As a result, some recipients may not receive these emails as expected. Our technical team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
The root cause of the issue has been resolved. Emails containing download links for Point-of-Sale statements will now be generated and sent as scheduled. We are currently investigating how to deliver the reports that were pending between 23-01 and today and will provide an update once we have a clear approach.
TheThe root cause of the issue has been resolved. The emails for the 23rd, 24th, 25th and 26th, which were not sent previously, have now been resent.
Due to an external outage, payouts for Point-of-Sale transactions have been delayed. This issue is expected to be resolved after Saturday, January 17 6:00 p.m., after which payouts will resume.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Today's transactions or statuses may not be shown in the transaction overview. Transaction processing is not affected. We're currently investigating this issue and will provide updates as they become available.
A fix has been implemented, and transactions of this month are currently being reloaded into the transaction overview.
This issue has been resolved. All transactions are now visible in the transaction overview.
Our service monitoring has detected a lower success rate than usual. We're investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an external full disruption affecting iDEAL payments. As a result, customers may experience difficulties when attempting to complete payments via iDEAL.
We are continuing to investigate this issue.
We have observed a recovery of the success rate of iDEAL transactions, and iDEAL has reported that the incident has been resolved. Transactions between 09:45 and 10:15 were potentially affected by this outage.
Bancontact outage (Ecom and POS) The disturbance has been resolved. The following services have been restored. The cause of this disturbance is still under investigation. Incident Start: Sunday, 23.11.2025 22:58 CET Incident End: Monday, 23.11.2025 23:55 CET Affected Services: - Bancontact Switch - TRX processing Affected System: - Bancontact Switch
Today, we experienced a major outage on the Lightspeed app, which temporarily made it impossible to process transactions between 14:10 and 14:15 (11/11/2025). Impact: No transactions were able to be started, and some pushes around this time could not be processed.
We're experiencing a lower success rate for this service than usual. Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
Multiple Issuers are affected by an external issue with iDEAL. It is being investigated. Affected issuers are: ING, Rabobank. Triodos
A fix at iDEAL is applied, services should come back afterwards.
Also ASN Bank and RegioBank are affected
This incident was resolved. Availability is back to normal.
Our service monitoring has detected an outage. We're investigating the issue.
The issue has been resolved externally. We will continue to monitor the situation. iDEAL payments between 18:15 and 18:35 were affected by the outage. PS: Payments via other iDEAL-acquirers via our platform may still be affected.
The issue has been fully resolved. Contact with iDEAL has confirmed that the issue was caused externally, affecting multiple banks/acquirers. We've been informed that the cause of the issue was reverted and measures have been taken to prevent recurrence.
You may currently be experiencing problems displaying information in MyBuckaroo. We are aware of the issue and are working on a solution.
The issue has been identified and a fix is being implemented.
This incident has been resolved.