Brightly Software experienced a minor incident on September 10, 2026 affecting Asset Essentials US, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 03:06 PM UTC
Our team is currently investigating an issue impacting access to Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- monitoring Sep 10, 2026, 03:31 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.
- resolved Sep 11, 2026, 04:57 PM UTC
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.