BrightAnalytics incident

Incident Resolved

Resolved on August 29, 2025, affecting General Dataloads.

resolved Aug 29, 2025, 04:08 AM UTC

We are currently experiencing an issue with the data loads related to the on-premise connections. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update on the situation as soon as we know more. UPDATE: We have identified the root cause of the issue and are currently implementing a fix. UPDATE 2:The fix has been implemented and data loads can now be restarted.

Started
Aug 29, 2025, 04:08 AM UTC
Resolved
Aug 29, 2025, 04:08 AM UTC
Duration
–
Detected by Pingoru
Aug 29, 2025, 04:08 AM UTC

Affected components

General Dataloads

Update timeline

  1. resolved Aug 29, 2025, 04:08 AM UTC

    We are currently experiencing an issue with the data loads related to the on-premise connections. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update on the situation as soon as we know more. UPDATE: We have identified the root cause of the issue and are currently implementing a fix. UPDATE 2:The fix has been implemented and data loads can now be restarted.

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