BrightAnalytics incident
Resolved: Data Center Issue and Service Interruption
Resolved after 1 hour 42 minutes, affecting Performance, on September 14, 2026.
We have received official confirmation from the data center provider that the root cause of today's service interruptions has been fully resolved. All platforms are currently stable and operating normally. We appreciate your patience and understanding throughout these disruptions.
Affected components
Update timeline
- investigating Sep 14, 2026, 11:51 AM UTC
Earlier this morning, an issue at our data center caused temporary downtime across our environments. The data center provider has successfully resolved the problem, and all systems are now fully restored and operating normally. We apologize for any inconvenience this disruption may have caused and appreciate your patience.
- monitoring Sep 14, 2026, 12:42 PM UTC
Following our previous communication, our platforms experienced a brief recurrence of downtime related to the data center issue. Services are currently back online and operating normally. We are closely monitoring the environment alongside the data center provider to ensure ongoing stability. We apologize for the repeated disruption and appreciate your continued patience.
- resolved Sep 14, 2026, 01:33 PM UTC
We have received official confirmation from the data center provider that the root cause of today's service interruptions has been fully resolved. All platforms are currently stable and operating normally. We appreciate your patience and understanding throughout these disruptions.
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