Brandwatch incident

[Consumer Research, Listen & Social Media Management] Platforms Inaccessible

Brandwatch experienced a minor incident on March 19, 2026 affecting Consumer Research Application and Influence Platform and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2026, 11:33 AM UTC
Resolved: Mar 19, 2026, 01:57 PM UTC
Duration: 2h 24m
Detected by Pingoru: Mar 19, 2026, 11:33 AM UTC

Affected components

Consumer Research ApplicationInfluence PlatformPlatform

Update timeline

monitoring Mar 19, 2026, 11:33 AM UTC

Access has largely been restored to the Platforms and our Engineering Team are monitoring the situation to ensure there are no further issues. We will continue to provide updates as more information becomes available, including progress toward resolution and any relevant workarounds. Thank you for your patience and understanding.
resolved Mar 19, 2026, 01:57 PM UTC

We greatly appreciate your patience and understanding. We are pleased to announce that the platform access incident has been resolved.