Brandwatch incident

Consumer Research - Degraded performance Quick Search

Minor Resolved View vendor source →

Brandwatch experienced a minor incident on April 8, 2026 affecting Consumer Research Application and Listen, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 06:07 PM UTC
Resolved
Apr 08, 2026, 08:47 PM UTC
Duration
2h 40m
Detected by Pingoru
Apr 08, 2026, 06:07 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating Apr 08, 2026, 06:07 PM UTC

    We are currently experiencing an issue impacting Quick Search within Consumer Intelligence. Users may encounter incomplete or delayed results when using this feature. Our team is actively investigating the issue and working to identify the root cause. Please note Queries and Channels are not affected by this issue.

  2. resolved Apr 08, 2026, 08:47 PM UTC

    This incident has been resolved.