Resolved after 1 hour 23 minutes, affecting Rewards, on March 2, 2026.
We've successfully retried all failed redemptions from this morning. New rewards are being fulfilled as expected. Thanks for riding through this with us!
Affected components
Update timeline
- investigating Mar 02, 2026, 05:22 PM UTC
We're seeing an increased error rate with Rewards fulfillment for gift cards. Investigating
- identified Mar 02, 2026, 06:07 PM UTC
One of our fulfillment vendors is experiencing a high error rate. We're working through the issue with them to help resolve it.
- monitoring Mar 02, 2026, 06:22 PM UTC
Almost all of the failed reward redemptions from a couple hours ago have now been retried and succeeded. All will be pushed through in the next few minutes. We'll monitor things after that.
- resolved Mar 02, 2026, 06:45 PM UTC
We've successfully retried all failed redemptions from this morning. New rewards are being fulfilled as expected. Thanks for riding through this with us!
Your product runs on more than Bonusly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services