BlueVolt had 13 outages in the last 2 years totaling 146h 6m of downtime — averaging 0.5 incidents per month.
There were 13 BlueVolt outages since September 5, 2024 totaling 146h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
The platform is not loading for some users. We're investigating the issue.
A fix has been implemented and we're monitoring results.
This incident has been resolved.
We're currently investigating an issue that's causing slower than normal response times across the platform for some users.
We've implemented a fix and we're monitoring response times which are improving.
This incident has been resolved.
We're monitoring an issue with our third party vendor, Microsoft Azure, that's impacting the Developer Portal and Microsoft based SSO for some users. https://azure.status.microsoft/en-us/status
This incident has been resolved.
We're currently investigating an issue with our third party vendor, Microsoft Fabric, that's preventing Admin dashboards from loading. More info here: https://support.fabric.microsoft.com/support/
This incident is now resovled
We're monitoring an issue with our third party vendor, SendGrid, that's affecting the sending of email and notifications. Their vendor, AWS, has implemented a mitigation and is in the process of recovery. More info here: https://status.sendgrid.com/
We are continuing to monitor for any further issues.
This incident has been resolved.
We're investigating an issue that's preventing some users from being able to login due to an authentication issue with reCaptcha
This incident has been resolved
We've identified an issue that's causing intermittent latency across the platform. We're working on a fix to issue.
A fix has been implemented and we're monitoring the impact.
This incident has been resolved.
We are currently investigating an issue that's causing our APIs to fail for some requests.
A fix has been implemented and we're monitoring results before marking the issue as resolved.
Testing completed successfully. Issue resolved.
We're currently investigating the issue and will provide updates accordingly.
The issue has been identified and we're working to apply a fix. ETA is 1p PST.
The issue has been resolved and the portal is working as expected.
This incident has been closed.
We are currently experiencing system slowness and are actively working to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified the issue and are working towards a fix.
We're implementing a fix to the issue and will provide an ETA soon.
This incident has been resolved the redemptions are working as expected.
We're investigating an issue that's causing some scheduled email reports to not be sent.
We've identified the cause of the issue and are working to implement a fix.
A fix has been implemented and we're monitoring the results before marking as resolved.
This incident has now been resolved and the email scheduler is working as expected.
We're currently investigating an issue that's causing our Reporting API to be unavailable for some responses.
A fix has been implemented and we're monitoring the API before marking as resolved
This incident is resolved and API is working as expected