BlueVolt experienced a minor incident on October 20, 2025 affecting Notifications & scheduled reports, lasting 13h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications & scheduled reports
Update timeline
- monitoring Oct 20, 2025, 05:42 PM UTC
We're monitoring an issue with our third party vendor, SendGrid, that's affecting the sending of email and notifications. Their vendor, AWS, has implemented a mitigation and is in the process of recovery. More info here: https://status.sendgrid.com/
- monitoring Oct 21, 2025, 07:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 07:27 AM UTC
This incident has been resolved.