BlueVolt incident

Slower platform response times

Minor Resolved View vendor source →

BlueVolt experienced a minor incident on November 21, 2025 affecting Admin and Learner UI and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 04:10 PM UTC
Resolved
Nov 21, 2025, 05:54 PM UTC
Duration
1h 44m
Detected by Pingoru
Nov 21, 2025, 04:10 PM UTC

Affected components

AdminLearner UIAPIAutomation SuiteDashboard

Update timeline

  1. investigating Nov 21, 2025, 04:10 PM UTC

    We're currently investigating an issue that's causing slower than normal response times across the platform for some users.

  2. monitoring Nov 21, 2025, 04:26 PM UTC

    We've implemented a fix and we're monitoring response times which are improving.

  3. resolved Nov 21, 2025, 05:54 PM UTC

    This incident has been resolved.