BlueVolt incident

Admin portal is not loading for some universities

Major Resolved View vendor source →

BlueVolt experienced a major incident on July 14, 2025 affecting Admin, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 03:22 PM UTC
Resolved
Jul 14, 2025, 07:01 PM UTC
Duration
3h 38m
Detected by Pingoru
Jul 14, 2025, 03:22 PM UTC

Affected components

Admin

Update timeline

  1. investigating Jul 14, 2025, 01:40 PM UTC

    We're currently investigating the issue and will provide updates accordingly.

  2. identified Jul 14, 2025, 03:22 PM UTC

    The issue has been identified and we're working to apply a fix. ETA is 1p PST.

  3. identified Jul 14, 2025, 06:57 PM UTC

    The issue has been resolved and the portal is working as expected.

  4. resolved Jul 14, 2025, 07:01 PM UTC

    This incident has been closed.