BlueVolt incident

API calls failing for some requests

Major Resolved View vendor source →

BlueVolt experienced a major incident on September 15, 2025 affecting API, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 12:03 PM UTC
Resolved
Sep 15, 2025, 12:54 PM UTC
Duration
51m
Detected by Pingoru
Sep 15, 2025, 12:03 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 15, 2025, 12:03 PM UTC

    We are currently investigating an issue that's causing our APIs to fail for some requests.

  2. monitoring Sep 15, 2025, 12:31 PM UTC

    A fix has been implemented and we're monitoring results before marking the issue as resolved.

  3. resolved Sep 15, 2025, 12:54 PM UTC

    Testing completed successfully. Issue resolved.