BlueVolt incident

Some users unable to login

Minor Resolved View vendor source →

BlueVolt experienced a minor incident on October 9, 2025 affecting Learner UI, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 02:27 PM UTC
Resolved
Oct 09, 2025, 03:16 PM UTC
Duration
48m
Detected by Pingoru
Oct 09, 2025, 02:27 PM UTC

Affected components

Learner UI

Update timeline

  1. investigating Oct 09, 2025, 02:27 PM UTC

    We're investigating an issue that's preventing some users from being able to login due to an authentication issue with reCaptcha

  2. resolved Oct 09, 2025, 03:16 PM UTC

    This incident has been resolved