Blackbaud incident
Active Issue Alert – Luminate Online - #000696575
Blackbaud experienced a minor incident on October 7, 2026 affecting Blackbaud Luminate Online®, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 09:20 AM UTC
We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
- investigating Oct 07, 2026, 11:40 AM UTC
We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
- resolved Oct 07, 2026, 12:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.