Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000697955

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on October 15, 2026 affecting Blackbaud Luminate Online®, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 05:31 PM UTC
Resolved
Oct 15, 2026, 05:45 PM UTC
Duration
13m
Detected by Pingoru
Oct 15, 2026, 05:31 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 15, 2026, 05:31 PM UTC

    We have identified an issue causing Technical Difficulties errors for a subset of customers when attempting to login or access areas of the product. Our engineers are currently investigating. Please continue to reference this page for updates.

  2. resolved Oct 15, 2026, 05:45 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.