Blackbaud incident
Active Issue Alert – Blackbaud Grantmaking™ - #000673946
Blackbaud experienced a major incident on May 14, 2026 affecting Blackbaud Grantmaking™, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2026, 11:36 AM UTC
We have identified an issue affecting some customers that may result in a grey screen when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 14, 2026, 01:07 PM UTC
Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.
- investigating May 14, 2026, 02:09 PM UTC
We have identified an issue affecting some customers that may result in a grey screen and other errors when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring May 14, 2026, 03:31 PM UTC
Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.
- monitoring May 14, 2026, 11:02 PM UTC
We are continuing to monitor for any further issues.
- resolved May 14, 2026, 11:51 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.