Blackbaud incident

Active Issue Alert – Raiser's Edge NXT - #000702357

Resolved after 22 minutes, affecting Raiser's Edge NXT®, on November 12, 2026.

resolved Nov 12, 2026, 03:58 PM UTC

An issue impacting some of our customers, and causing issues launching database view is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Nov 12, 2026, 03:36 PM UTC
Resolved
Nov 12, 2026, 03:58 PM UTC
Duration
22m
Detected by Pingoru
Nov 12, 2026, 03:36 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. identified Nov 12, 2026, 03:36 PM UTC

    We have identified an issue impacting some of our customers, and causing issues launching database view. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Nov 12, 2026, 03:58 PM UTC

    An issue impacting some of our customers, and causing issues launching database view is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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