Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000698717

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on October 21, 2026 affecting Blackbaud Luminate Online®, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 11:22 AM UTC
Resolved
Oct 21, 2026, 12:15 PM UTC
Duration
52m
Detected by Pingoru
Oct 21, 2026, 11:22 AM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 21, 2026, 11:22 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Oct 21, 2026, 12:15 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.