Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online® - #000698304

Blackbaud experienced a major incident on October 19, 2026 affecting Blackbaud Luminate Online®, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started: Oct 19, 2026, 01:11 PM UTC
Resolved: Oct 19, 2026, 04:46 PM UTC
Duration: 3h 35m
Detected by Pingoru: Oct 19, 2026, 01:11 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

investigating Oct 19, 2026, 01:11 PM UTC

We have identified an issue that may delay admin and content updates for pages for a subset of customers. Our engineers are actively diagnosing the issue. Please continue to check this page for updates.
resolved Oct 19, 2026, 04:46 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.