Blackbaud incident

Active Issue Alert – Blackbaud eTapestry® - #000698267

Blackbaud experienced a major incident on October 18, 2026 affecting Blackbaud eTapestry®, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started: Oct 18, 2026, 12:03 PM UTC
Resolved: Oct 18, 2026, 01:22 PM UTC
Duration: 1h 18m
Detected by Pingoru: Oct 18, 2026, 12:03 PM UTC

Affected components

Blackbaud eTapestry®

Update timeline

investigating Oct 18, 2026, 12:03 PM UTC

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
resolved Oct 18, 2026, 01:22 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.