Bitvavo Outage History

Started Apr 01, 2026, 05:56 PM UTC· resolved Apr 09, 2026, 11:58 AM UTC

1. investigating Apr 01, 2026, 05:56 PM UTC

   We are currently investigating an issue affecting Drift deposits and withdrawals. These transactions may be delayed while our team IS investigating. We will share another update as soon as possible. Your funds remain safe. Thank you for your patience and understanding.

2. identified Apr 01, 2026, 06:13 PM UTC

   We have identified indications of a potential exploit affecting Drift. As a precaution, crypto deposits and withdrawals for Drift have been placed under maintenance. Our team is actively investigating the situation and taking the necessary steps to address any potential impact. Your funds remain safe. We will continue to share updates as more information becomes available. Thank you for your patience.

3. identified Apr 01, 2026, 06:23 PM UTC

   We have identified indications of a potential exploit affecting Drift "potential exploit affecting Drift": https://x.com/DriftProtocol/status/2039404931778535427. As a precaution, crypto deposits and withdrawals for Drift have been placed under maintenance. Our team is actively investigating the situation and taking the necessary steps to address any potential impact. Your funds remain safe. We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

4. monitoring Apr 02, 2026, 11:14 AM UTC

   Deposits and withdrawals for Drift remain temporarily unavailable as we continue to monitor the situation following identified indications of a potential exploit. Trading remains available, and the asset continues to operate within expected market thresholds. We are closely observing market activity and coordinating with relevant partners to assess any ongoing risks. At this time, there is no impact to customer funds. Any deposits or withdrawals initiated for Drift while this maintenance is in place will not be processed until services are restored. We will keep monitoring developments and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we continue to ensure the safety and stability of our services.

5. monitoring Apr 07, 2026, 02:31 PM UTC

   Deposits and withdrawals for DRIFT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DRIFT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely.

6. resolved Apr 09, 2026, 11:58 AM UTC

   After continued monitoring, we can confirm that deposits and withdrawals for DRIFT are functioning as expected again. Trading remained available throughout the incident. Our teams have verified stability, and this incident is now considered resolved and closed. If you experience any further issues or have questions, feel free to reach out to our Support team. Thank you for your patience and understanding while we worked to restore this service.

Read the full incident report →

Started Mar 26, 2026, 01:23 PM UTC· resolved Mar 26, 2026, 03:00 PM UTC

1. investigating Mar 26, 2026, 01:23 PM UTC

   We are currently experiencing technical difficulties, which impact margin trading. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Mar 26, 2026, 01:58 PM UTC

   We are pleased to inform you that we have identified the root cause of the margin trading issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress.

3. identified Mar 26, 2026, 02:09 PM UTC

   We are pleased to inform you that we have identified the root cause of the margin trading issue that currently prevents users from placing and adjusting margin orders, as well as update their default order type. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress.

4. resolved Mar 26, 2026, 03:00 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. This means that placing and updating margin/short sell orders should work as expected. Adjusting default order types is also fully functional. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Mar 20, 2026, 11:30 AM UTC· resolved Mar 23, 2026, 03:13 PM UTC

1. investigating Mar 20, 2026, 11:30 AM UTC

   We are currently experiencing technical difficulties, which may affect Recurrent Buy. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Mar 20, 2026, 01:05 PM UTC

   We would like to inform you that the root cause of the Recurrent Buy issue has been identified. Our team is now taking the necessary steps to resolve it. We will keep you informed as we make progress.

3. monitoring Mar 20, 2026, 02:06 PM UTC

   We’ve applied the necessary fixes and carried out thorough testing to confirm everything is working as expected. If you run into any further issues or have questions, please feel free to reach out. Thank you for your cooperation and understanding.this process.

4. resolved Mar 23, 2026, 03:13 PM UTC

   After thorough testing and monitoring to confirm everything is functioning as expected, we can now close the recurrent buy incident. If you experience any further issues or have questions, please don’t hesitate to reach out. Thank you again for your cooperation and understanding throughout this process.

Read the full incident report →

Started Mar 11, 2026, 11:00 AM UTC· resolved Mar 11, 2026, 11:28 AM UTC

1. investigating Mar 11, 2026, 11:00 AM UTC

   We are currently investigating reports of technical difficulties with our Pro Mode web interface. Some users may experience issues with charts loading or placing orders via the advanced panel. In the meantime, you can still execute trades, deposits, and withdrawals using the Standard Bitvavo interface or the Mobile App. Your funds remain safe and unaffected. We are working to restore full functionality as quickly as possible.

2. resolved Mar 11, 2026, 11:28 AM UTC

   The technical issues affecting the Pro Mode web interface have been fully resolved. Our engineering team has implemented a fix, and all modules, including charts and order execution, are now functioning as expected across all browsers. We appreciate your patience while we worked to restore full service. Please note that all customer funds remained safe throughout this period. If you are still experiencing any display issues, we recommend refreshing your page or clearing your browser’s cache.

Read the full incident report →

Started Mar 10, 2026, 01:21 AM UTC· resolved Mar 10, 2026, 02:09 AM UTC

1. investigating Mar 10, 2026, 01:21 AM UTC

   We are currently experiencing technical difficulties, which may cause delays in fiat withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Mar 10, 2026, 02:04 AM UTC

   We are currently in the process of implementing the solution to address the fiat withdrawals issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time.

3. resolved Mar 10, 2026, 02:09 AM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Mar 03, 2026, 04:09 PM UTC· resolved Mar 03, 2026, 04:48 PM UTC

1. investigating Mar 03, 2026, 04:09 PM UTC

   We are currently investigating an issue where deposited funds are visible in user accounts but are not yet available for purchasing assets. We have received confirmation that the transactions are potentially completed; however, the funds are not being released for trading as expected. Our team is actively working to identify the root cause and resolve the issue as quickly as possible.Funds remain safe, and no further action is required from users at this time. We will provide an update as soon as more information becomes available.

2. monitoring Mar 03, 2026, 04:20 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

3. resolved Mar 03, 2026, 04:48 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected, we can now confirm that deposits are fully available for trading. No further action is required on your part. Your funds remain safe, and we appreciate your patience while we addressed this matter. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Mar 02, 2026, 03:23 PM UTC· resolved Mar 02, 2026, 04:02 PM UTC

1. investigating Mar 02, 2026, 03:23 PM UTC

   We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Mar 02, 2026, 03:52 PM UTC

   We are currently in the process of implementing the solution to address the crypto withdrawals issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time.

3. monitoring Mar 02, 2026, 03:55 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

4. resolved Mar 02, 2026, 04:02 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 26, 2026, 10:32 AM UTC· resolved Feb 26, 2026, 10:46 AM UTC

1. investigating Feb 26, 2026, 10:32 AM UTC

   We are currently experiencing technical difficulties which may impact trading activity on the platform. Our team is actively investigating the situation and working to identify the root cause. We understand the importance of uninterrupted trading and are prioritizing this issue accordingly. We will provide an update as soon as more information becomes available. Thank you for your patience and understanding.

2. monitoring Feb 26, 2026, 10:38 AM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding.

3. resolved Feb 26, 2026, 10:46 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 19, 2026, 12:26 PM UTC· resolved Feb 20, 2026, 03:39 PM UTC

1. investigating Feb 19, 2026, 12:26 PM UTC

   We are currently experiencing technical difficulties, which may cause issues with 2FA activation. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Feb 19, 2026, 03:53 PM UTC

   We are pleased to inform you that we have identified the root cause of the 2FA issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress

3. resolved Feb 20, 2026, 03:39 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 10, 2026, 03:43 PM UTC· resolved Feb 10, 2026, 06:49 PM UTC

1. investigating Feb 10, 2026, 03:43 PM UTC

   We are currently experiencing technical difficulties, which may impact the website. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. monitoring Feb 10, 2026, 04:51 PM UTC

   We have implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

3. resolved Feb 10, 2026, 06:49 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 05, 2026, 07:03 PM UTC· resolved Feb 05, 2026, 08:45 PM UTC

1. investigating Feb 05, 2026, 07:03 PM UTC

   We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. resolved Feb 05, 2026, 08:45 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 04, 2026, 03:29 PM UTC· resolved Feb 05, 2026, 12:52 PM UTC

1. investigating Feb 04, 2026, 03:29 PM UTC

   We are currently experiencing technical difficulties, this may impact the mobile app in which an generic error screen is displayed. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. identified Feb 04, 2026, 04:49 PM UTC

   We are currently in the process of implementing the solution to address the mobile app issue that was identified earlier. Our team is working diligently to ensure that the necessary fixes are applied accurately and efficiently. We appreciate your continued patience and understanding during this time.

3. resolved Feb 05, 2026, 12:52 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Feb 04, 2026, 09:25 AM UTC· resolved Feb 04, 2026, 09:45 AM UTC

1. investigating Feb 04, 2026, 09:25 AM UTC

   We are currently experiencing technical difficulties, which may cause delays in fiat deposits. These are specific to SEPA deposits for our German users. Our team is actively working on diagnosing the situation and we are working together with our payment service provider as we speak, will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. resolved Feb 04, 2026, 09:45 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat SEPA deposits incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Jan 08, 2026, 11:18 AM UTC· resolved Jan 08, 2026, 01:49 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Started Jan 07, 2026, 02:55 PM UTC· resolved Jan 07, 2026, 07:38 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →