Bitvavo incident

Technical Difficulties Affecting 2FA Activation

Minor Resolved View vendor source →

Bitvavo experienced a minor incident on February 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 03:39 PM UTC
Resolved
Feb 20, 2026, 03:39 PM UTC
Duration
—
Detected by Pingoru
Feb 20, 2026, 03:39 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 12:26 PM UTC

    Status: Investigating We are currently experiencing technical difficulties, which may cause issues with 2FA activation. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

  2. identified Feb 19, 2026, 03:53 PM UTC

    Status: Identified We are pleased to inform you that we have identified the root cause of the 2FA issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress

  3. resolved Feb 20, 2026, 03:39 PM UTC

    Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.